Category: Gender & Sexuality

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The Power of Feeling Truly Heard: Why Listening Matters

Feeling truly heard is one of the most powerful human experiences. It reassures us that our thoughts, emotions, and stories matter. Yet, in a world full of distractions and instant responses, genuine listening has become rare. Relearning the art of listening isn’t just good communication – it strengthens relationships, improves wellbeing, and builds deeper trust.

Why Listening Matters More Than Ever
Modern life moves fast. We multitask, skim conversations, and often plan our response long before the other person has finished speaking. But real listening goes beyond simply hearing words. It means being present, curious, and open.

When someone feels truly heard, something meaningful happens:

  • They feel valued and understood
  • Their stress levels decrease
  • They gain clarity about their own thoughts
  • Communication flows more easily
  • Conflicts become easier to resolve

Active listening builds connection. It transforms conversations from transactions into moments of genuine human connection.

Listening Helps Build Stronger Relationships
Whether at work, with friends, or at home, listening is the foundation of trust. When people sense that they’re being dismissed or misunderstood, emotional distance forms quickly. But when we listen – really listen – we create a safe space for honesty and collaboration. This is particularly powerful in leadership, where employees who feel heard report higher engagement and loyalty.

It Boosts Your Emotional Intelligence
Great listeners are often great leaders. By paying attention not only to words but also to tone, body language, and emotions, you develop deeper empathy and insight. This helps you respond thoughtfully rather than react impulsively.

Listening Encourages Better Decision-Making
When you listen fully, you gain more information, notice patterns, and understand context. This leads to better problem-solving and fewer misunderstandings. In contrast, assumptions created from half-heard conversations often cause unnecessary complications.

How to Become a Better Listener
The good news? True listening is a skill anyone can develop. A few practical habits make a huge difference:

  • Maintain eye contact and stay present
  • Avoid interrupting or finishing sentences
  • Ask open questions that invite deeper conversation
  • Reflect back what you’ve heard to ensure understanding
  • Resist the urge to jump straight to advice-giving
  • Put away distractions – especially phones

These simple actions show respect and signal that you value the other person’s perspective.

Final Thoughts 💬
In a busy world, it’s easy to feel overlooked or unheard. Yet often, what people need most isn’t advice or quick solution – it’s the simple experience of speaking openly while someone truly listens.

When we talk to someone who listens without judgement or interruption, our thoughts can begin to untangle. Emotions that once felt overwhelming start to make more sense, and the act of putting feelings into words can create an immediate sense of clarity and relief. For many, this becomes the first meaningful step toward change.

This is the essence of counselling. It offers a calm, confidential space where you can explore what’s happening in your life, understand your feelings, and consider what might help you move forward. There’s no pressure, no expectations – just supportive, thoughtful conversation.

If you’re considering talking to someone, we offer a free 15‑minute phone consultation to help you explore your options and decide what feels right for you.

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Addiction Children & Young People Gender & Sexuality Grieving & Loss Marriage & Long-Term Relationships Mindfulness and Mental Health PTSD & Trauma Relationships

🌿 How to Reset After an Argument

We have all been there. One minute you are having a normal conversation, and the next you are in the middle of an argument that feels bigger than it should be. Voices rise, feelings flare, and suddenly the original issue is buried under frustration.

But the good news?
You can reset an argument – without ignoring the problem, without “giving in,” and without letting resentment build. Here’s how to hit that emotional reset button so the conversation becomes productive again.

💛  Pause – do not push through the tension

When things heat up, our brains switch to “defend, attack, or retreat.”
That is not the mindset for solving anything.

A short pause like, “I want to finish this conversation, but I need a moment to calm down so I can actually hear you,”
can completely shift the energy.

It’s not avoidance. It’s strategy.

🗣 Name what is happening

A simple acknowledgment breaks the cycle:

  • “We’re going in circles.”
  • “This feels tense – can we start again?”
  • “I think we both want to fix this but we’re getting stuck.”

Calling it out invites’ teamwork instead of tug‑of‑war.

❤️ Return to the goal, not the drama

Most arguments go off‑track because we forget what we actually want.

Try saying:

  • “Let’s reset. What’s the real issue?”
  • “What do we both want here?”
  • “How can we solve this together?”

Suddenly, it is two people vs. the problem, not each other.

👂 Give each other space to speak (without preparing a rebuttal)

When you listen to respond, you are still arguing.
When you listen to understand, you are connecting.

Try slowing the conversation down:

  • One person shares their thoughts.
  • The other repeats back the key point to show they have understood.
  • Then switch roles.

It sounds simple, but it can be a breakthrough – completely shifting the tone of the conversation.

💬 Use reset language

These phrases cool down an argument instantly:

  • “Let’s start over.”
  • “Can we rewind a bit?”
  • “I didn’t say that well – let me try again.”
  • “I hear you. Here’s what I’m feeling.”

They invite a do‑over instead of a showdown.

🤝 Choose repair over being right

In the middle of a heated moment, ask yourself:

Do I want to win… or do I want us to be okay?

Resetting an argument is not about surrendering – it is about prioritising connection and understanding, so the real solution can emerge.

💭 Final thought

Arguments do not ruin relationships. The inability to repair them does.

A reset is not weakness – it is wisdom. It shows you care more about the relationship than the rush of being right.

Here is to more calm conversations, deeper understanding, and better “resets” for all of us. ✨

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Change Often Starts Quietly 🌱

We like to think change arrives with fireworks – with big announcements, dramatic breakthroughs, or life‑altering events. But the truth? Most change begins in silence.

It starts in the small moments no one else sees; in the quiet corners of your mind where doubt lives – but courage grows.

  • Feeling the first hint of hope after a difficult period.
  • The morning you decide to try again.
  • The quiet “I can do better” whispered to yourself.
  • The tiny shift in perspective after a tough day.
  • The choice to take one small step, even when the road looks long.

These subtle moments are powerful. They are signs that something within you is adjusting, healing, or becoming ready for the next step.

Over time, those small internal shifts grow into healthier patterns, clearer boundaries, and a stronger sense of self. What once felt impossible gradually becomes manageable. What felt overwhelming begins to soften.

You do not have to navigate it alone. Counselling provides a supportive space to notice these early shifts, understand what they mean, and build on them with confidence. Over time, these small, consistent steps can lead to real progress and long‑lasting wellbeing.

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The Power of Talking Things Through 💬

When worries, emotions, or difficult thoughts stay locked in our minds, they can feel heavier and harder to understand. Speaking them out loud – especially to someone who listens with empathy and without judgement – can bring clarity, relief, and a fresh perspective.

Talking things through helps you:

  • Untangle confusing thoughts
  • Understand your emotions more clearly
  • Feel less alone with your struggles
  • Take the first steps toward positive change
  • Gain confidence in moving forward

You don’t need to have everything figured out before reaching out. Simply beginning a conversation can be a powerful step toward feeling better.

If you’re curious about whether counselling might be right for you, we offer a free 15‑minute phone consultation. It’s an opportunity to connect, ask questions, and explore what supportive therapy could look like for your needs.

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Addiction Children & Young People Difference between Counselling & Psychotherapy Gender & Sexuality Grieving & Loss Marriage & Long-Term Relationships Mindfulness and Mental Health PTSD & Trauma Relationships

Compassionate, Personalised Support for Life’s Challenges 🌿

For more than 30 years, we’ve been walking alongside individuals, couples and organisations across Devon and Cornwall, offering support through many of life’s toughest moments.

We know that every person’s story is unique. That’s why our counselling is never one‑size‑fits‑all. We take the time to understand your experiences, your goals and what truly matters to you – shaping each session around your needs.

Our experienced team supports people with:

  • Relationship challenges
  • Anxiety and stress
  • Addiction
  • Bereavement and loss
  • Depression
  • Workplace pressures
  • Identity and life transitions
  • Menopause
  • Sexual health
  • Eating difficulties
  • Support for young people

If you’re thinking about counselling but aren’t quite sure yet, we offer a free 15‑minute phone conversation. It’s a relaxed, no‑pressure chance to ask any questions, explore your options and get a feel for what might be right for you.

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Addiction Children & Young People Difference between Counselling & Psychotherapy Featured Article Gender & Sexuality Grieving & Loss Marriage & Long-Term Relationships Mindfulness and Mental Health PTSD & Trauma Relationships

Why we started blogging

Over the years, we have had the privilege of sitting with people through some of their most vulnerable moments – heartbreak, confusion, grief, and growth. Each story is unique, but many share common threads: the need to feel heard, the desire for connection, and the courage to seek change.

Blogs are our way of extending that space beyond the counselling room. Whether you are navigating a relationship breakdown, supporting a young person through a tough time, or simply curious about how therapy works, we hope these posts offer insight, comfort, and maybe even a sense of companionship.

What you will find here; We write about the real-life issues that bring people to counselling:

  • Communication and Reconnection: How small shifts in how we listen and respond can rebuild trust and closeness.
  • Grief and Loss: Understanding the many forms grief can take, and how to move through it at your own pace.
  • Young People’s Challenges: From anxiety and identity to peer pressure and family dynamics – we explore what it is like growing up today.
  • Relationship Dynamics: Whether romantic, familial, or platonic, relationships shape us. We look at how they evolve, and how to nurture them.

Why it matters; We believe that healing begins with understanding – and sometimes, reading something that reflects your own experience can be the first step. Our hope is that our blogs feel like a gentle companion, offering clarity when things feel cloudy, and reminding you that you are not alone.

We are based in Looe Street, Plymouth, and always happy to chat in person when the time feels right for you. Until then, we invite you to explore, reflect, and reach out if something resonates.

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Gender & Sexuality Marriage & Long-Term Relationships Mindfulness and Mental Health

When physical desires don’t match.

Intimacy means different things to different people. For some, physical closeness is a vital way of expressing love and feeling connected. For others, it may not hold the same importance – and that’s okay. But when two partners experience desire differently, it can create tension, confusion, and emotional distance.

We often hear from people who feel rejected, unwanted, or pressured. Others feel guilty, overwhelmed, or unsure how to explain their feelings. These moments can be painful, and if left unspoken, they can quietly erode the foundation of a relationship.

The truth is, it’s rarely about who’s “right” or “wrong.” It’s about needs not being heard, and feelings not being understood. Counselling offers a space to talk openly – without blame or shame – about desire, boundaries, and connection. It’s a chance to explore what intimacy means to each person, and how to find common ground that feels safe and respectful.

If this feels familiar, you’re not alone. Many couples face this challenge, and with support, it’s possible to rebuild trust and rediscover closeness in ways that work for both of you.

📍We’re here at Personal & Relationship Counselling Plymouth, based in Looe Street. When you’re ready, we’re ready to listen.

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Is your counsellor a good fit for you?

There are so many counsellors offering a vast range of different therapies and approaches that it’s hard to know how to make the right choice, but it is so important that we do.

Finding the right counsellor, one who you can connect and feel safe with is important. Therapy can be a powerful tool for healing and growth, but only if you have a competent and trustworthy professional by your side. It can be difficult when we are feeling vulnerable and in need of help, to be confident enough to choose someone.

At Personal and Relationship Counselling (PRC) in Plymouth we offer a free 15-minute telephone consultation prior to booking a first appointment. Recommendations are good, but if you don’t have one, a telephone conversation can help and don’t be afraid to say ‘no thank you’, a good counsellor will be understanding – read about our counsellors on ‘Our Therapists’ page.

You can be assured that each counsellor has been handpicked, chosen for their competency and professionalism, empathy and compassion. We’ve checked their qualifications and experience, making sure that all are on the BACP Register of Counsellors and Psychotherapists or an equivalent professional body.

We offer a range of approaches and techniques to suit individual needs and find the fit that’s right for you. If we can’t meet your requirements, we will make recommendations of other trusted local Plymouth counsellors.

Here are some skills, traits and professional behaviours to look out for in your counsellor.

Good Counselling Skills:

  • Actively listening:  A good therapist will pay close attention to what you’re saying and ask clarifying questions. If you feel misunderstood or unheard – that’s a problem.
  • Focused attention: Does your therapist seem bored, tired, preoccupied or disengaged. If so, you’re not getting the focused attention you deserve.
  • Addressing Your Specific Concerns: Therapists should and be able to hear your issues and understand the impact they have on you, and tailor appropriate responses to meet your needs. If they seem stuck in one method or aren’t able to manage with your issue – you may need to find a better fit.
  • Non-judgemental:  Therapy needs to be a safe space to explore difficult emotions. If you feel judged or ashamed this isn’t going to help you – indicating it isn’t a good fit.
  • Working together: Therapy should be a collaborative process with your counsellor helping you to explore deeper and stay with the difficult feelings – rather than handing out simplistic, generic advice and platitudes.
  • Making progress: While you might experience some emotional discomfort processing difficult topics, you should generally feel some sense of healing and hope moving forward.

Maintaining Professional & Ethical standards:

  • Keeping to Appointment Times/Scheduling:  Having a regular time for your counselling is helpful. Frequent cancelling or rescheduling of appointments by your therapist shows a lack of respect for your time and can disrupt your progress in therapy.
  • Relevant Advice: Remember that therapists should stay within their area of expertise. If yours is giving medical, legal or financial advice – that’s not OK.
  • Confidentiality: Counsellors are required to keep your information private, with some exceptions. If you feel your therapist might be gossiping about you or sharing details inappropriately, that’s a concern.
  • Respecting Your Boundaries: If your counsellor shares too much personal information about themselves, pressures you to socialise outside of sessions, asks you for gifts or personal favours or makes unwanted physical contact – that’s a red flag.

Trust your instincts: Sometimes the chemistry just isn’t right. If you feel uncomfortable or unsafe with your therapist, it’s important to find someone else, someone you can connect with.  If you do notice any of the red flags and warning signs it’s time to look for a new therapist.

If you have any concerns, please feel free to contact us Plymouth Counselling (PRC).

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Gender & Sexuality Mindfulness and Mental Health Relationships

3 Supportive Ways to Help Your Child Navigate Their Gender Identity Journey

If you have a child who is exploring their gender and sexuality, you, as a parent or carer, play a pivotal role in helping them make sense of who they are and how they feel so they can find their own answers. You may feel ill equipped to support your child, but there are a few ways to help you feel adequately informed to support them through this difficult time.

Create a positive, non-judgemental and accepting space

Family acceptance of LGBTQIA+ young people can decrease the risk of suicide, depression, self-harm and substance abuse. When your child is exploring their gender identity, it is a big step for them. They may feel fear and anxiety about their own place in the world, and they may also be worried about your reaction. If they are to explore their feelings in a positive and healthy way, they need you to believe them and to accept them for who they are.

Being open to discussing their feelings in an open and honest way will help them feel accepted and validated. Show your child that you, as a family are accepting of all gender identities and sexual orientations. This could be using the correct pronouns, discussing issues that arise in the media or on TV in a non-judgemental way, or talking openly about non-conforming or non-straight family or friends you may have. This way, your child will also feel confident coming to you to discuss feelings about their own journey and that the family home is a safe and accepting space to talk.

Educate yourself

Educating yourself on all aspects of gender and sexuality will help you feel equipped to discuss your child’s identity confidently. Learn about different identities and sexualities, and the issues that they face so you can support your child and make them feel accepted. Even the language that you use can help a child feel supported and valued, so learn the correct terminology, the right pronouns to use and encourage the whole family to do so. Again, this will help your child feel accepted, valued and make them more likely to discuss their feelings with you.

Go at their pace

Your child needs your support and acceptance. You can’t change their mind, but you can help them find their way through this difficult time.

Go at your child’s pace and be led by them. Don’t force them to commit or make a decision they may regret later on. Be available to listen to them and talk anything through. They may be uncertain about who they are and not want to make any decision just yet. As a parent or carer, you should be respectful, and remember that it is their journey, so don’t impose your need for clarity on them, as they may not be sure yet.

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Addiction Gender & Sexuality Mindfulness and Mental Health PTSD & Trauma Relationships

The Problem of Loneliness Among Young People in 2022

Along with providing counselling and psychotherapy in Plymouth and online for adults, we at Personal and Relationship Counselling work frequently with teenagers. If you are a parent, or a teenager yourself, you will know that this age bracket – between 13 and 18 – encounters a unique series of challenges, such as exam stress, body dysmorphia, bullying, self-harm, gender and sexuality issues, and social anxiety.

When it comes to these aforementioned problems, there is an underlying factor that makes all of them worse: isolation. Being alone causes these issues to inflate and warp inside one’s head, and this is a particular problem with young people who are alone far more than their parent’s generation ever used to be, or even those in their twenties today. In this blog post, we will look at the two main reasons for loneliness among young people and how they have exacerbated mental health issues.

The Pandemic

While COVID-19 had far more serious implications for senior and vulnerable citizens, the effect of lockdown on teenagers was considerable and shouldn’t be ignored. Adolescence is a time for having adventures, making new friends, spending time with people outdoors. The pandemic and its enforced isolation meant that a generation of teenagers were unable to leave their rooms and meet friends for the best part of the year, which naturally led to some developing social anxiety and withdrawing into themselves.

In terms of the school environment, COVID-19 also had a deeply damaging effect. Not only is school a vital social hub where lifelong connections are made, that in-person teacher-student dynamic is so important for getting the most out of an education. Going from being in the classroom every day to doing everything online at home caused considerable stress, especially for those sitting exams. There is a whole age bracket – those who were 16 in 2020 – that did not sit GCSEs but have now had to face the stress of sitting A-Levels, with many understandably worried about handling an exam environment – which isn’t easy in the best of circumstances. Having to do everything at home, in front of a screen, without the company of friends or support of teachers, meant that loneliness became a considerable problem.

Social Media

Even before the pandemic, which dramatically increased our screen time, the overuse of social media was a major issue among teenagers. It is now the norm for young people to spend a major portion of their day in front of a screen of some kind – phones, TVs, tablets, or laptops. Some young people spend up to eight hours a day on their phones alone.

While there are benefits to connecting with others online, the main outcome is the extent to which it induces anxiety, low self-esteem, and a feeling of envy, or FOMO (Fear of Missing Out). Platforms like Instagram cause children to constantly compare themselves to others and, in turn, feel inadequate in some way. This is particularly the case with teenage girls, who find themselves endlessly subjected to unrealistic standards of beauty through being exposed to so many ‘perfect’ profiles on social media and in popular culture. Cyberbullying has also been a problem for years – especially on Twitter, Facebook, and Snapchat.

Social media, in this sense, consigns young people to their own lonely bubble, making them more susceptible to more serious problems like anxiety and depression.

At Personal and Relationship Counselling, we give young people a space to receive the precise kind of counselling in Plymouth or online that they need – with a specialist they feel comfortable with. Get in touch to arrange your initial consultation.