Frequently Asked Questions

How does counselling work?

You are encouraged to talk about your problems as honestly as possible. The counsellor will then help you explore the possible effects of these issues, carefully listening and checking back to ensure we focus on the key source of your pain. Counsellors are not there to give advice exactly, but rather to guide you on your way to arriving at your own answers and working through difficulties in your own unique way. 

Counselling is a personal process, and sometimes it is necessary to talk about painful feelings, meaning there will be hard moments. Over time, however, counselling will help you feel better in the long run. 

Is counselling confidential?

Yes, apart from a few extreme exceptions. Counselling is designed to give people a ‘safe space’ where they can explore difficult emotions and say what’s on their minds with the knowledge that the information given in the session won’t be disclosed to anyone. 

How are meetings arranged?

Meetings can be booked through our online booking system, or you can contact us by phone or email, where we can offer the next available slot and provide a choice of counsellor you would like to work with from the list outlined in the 'Our Counsellors' page. 

In the first meeting, you and the counsellor will establish the main issues you want to work on ahead of having further sessions, which are usually done on a weekly basis. We will make sure you are given a counselling schedule that works alongside your other commitments. 

How much will counselling cost?

Sessions last for approximately 1 hour at a cost of £55 for individuals and £65 for couples. Payment can be made by cash, cheque, or bank transfer. 

How many sessions will I need?

You don’t have to agree to any specific number of sessions. For many people, around four to six sessions can be enough, while others may continue for many months. It really depends on your individual situation. Your chosen counsellor will discuss this with you before and during your course of counselling.

Is counselling a sign of weakness?

On the contrary, it’s a sign of strength to have decided to confront your difficulties head-on. The very process of reaching out is an act of strength, and learning more about yourself through the medium of counselling allows you to tap into even more inner power that you didn’t even know you had! 

What if I want to stop counselling?

You can end the sessions at any time, although we do require 48 hours’ notice for any alterations or cancellations.

Getting in touch

You are free to get in touch with us over the phone, by email, or using the contact form below to arrange a free 15-minute call. This allows you to ask any questions and decide whether couples counselling or psychotherapy is right for you - there is no obligation to book a session if you don’t want to. However, should you wish to proceed, you can use our booking system to select a time for your first session.

Want to know more about how we supply couples counselling and psychotherapy in Plymouth? Take a look at our Counsellors and Therapists page for further information on how our team of specialists can work with you.

All enquires are usually answered within 24 hours, and all contact is strictly confidential and uses secure phone and email services. Find out more by reading my Privacy Policy.