PERSONAL &

RELATIONSHIP

COUNSELLING

COUNSELLING & PSYCHOTHERAPY IN PLYMOUTH Est.1994

Frequently Asked Questions

How does counselling work?

Counselling is a guided process where a trained professional helps individuals and couples explore their thoughts, emotions and challenges in a safe and supportive environment.

Here’s how it typically works:

  • Open discussion – You are encouraged to talk about your concerns honestly, allowing the counsellor to listen carefully and help you explore their impact.
  • Exploring root causes – The counsellor checks in throughout the process to ensure you are addressing the underlying sources of distress.
  • Guidance, not advice – Rather than giving direct advice, counsellors help you discover your own answers and navigate difficulties in a way that feels right for you.
  • Personal growth – Counselling can involve discussing painful emotions, leading to difficult moments, however, as the process unfolds, it ultimately supports your well-being, helping you feel better in the long run.
Is counselling confidential?

Counselling provides a confidential and supportive environment where individuals can openly express their thoughts and emotions. With a few rare exceptions, the information shared in a session remains private, allowing clients to explore difficult feelings without fear of disclosure. This ‘safe space’ encourages honest self-reflection and personal growth, helping individuals work through challenges in a secure and trusting setting.

Our counsellors follow ethical guidelines to ensure confidentiality is maintained while also prioritising safety and legal responsibilities. If you have concerns about confidentiality, it's always best to discuss them with your counsellor at the start of your sessions.

How are counselling sessions arranged?

You can book sessions through our online booking system, or if you prefer, you can contact us by phone or email. We’ll provide the next available slot and offer a choice of counsellors from the list outlined on 'Our Counsellors' page. 

During your first session, you and your counsellor will identify the key issues you want to focus on before continuing with regular sessions, which typically take place on a weekly basis. We will try to ensure your counselling schedule aligns with your other commitments, offering flexibility where needed.

How much will counselling cost?

Counselling sessions typically last around 1 hour. The cost is £60 for individuals and £75 for couples. You can make payments using cash, cheque, or bank transfer, ensuring flexibility in payment options.

How many sessions will I need?

There’s no set number of counselling sessions you need to commit to. While some people find that four to six sessions are enough, others may continue for several months, depending on their personal circumstances and goals. Your counsellor will work with you to assess your needs and adjust the duration of therapy accordingly, ensuring you receive the right level of support throughout your journey.

Is counselling a sign of weakness?

Not at all! Seeking counselling is actually a sign of strength, not weakness. It takes courage to acknowledge challenges and take steps toward personal growth and healing. Many people worry that asking for help means they’re failing, but in reality, it shows self-awareness and a commitment to improving mental well-being.

Counselling provides a safe space to explore emotions, develop coping strategies, and gain clarity on difficult situations. Rather than being a sign of weakness, it demonstrates resilience and a willingness to work through challenges in a healthy way.

What if I want to stop counselling?

Deciding to stop counselling is a personal choice, and there are many reasons why someone might feel ready to end their sessions. If you are considering stopping, here are a few things to keep in mind:

  • Reflect on your progress – Take time to assess whether you've achieved the goals you set at the start of counselling. If you feel you've gained the insights and coping strategies you need, it may be a good time to conclude your sessions.
  • Discuss with your counsellor – Your counsellor can help you evaluate whether stopping is the right decision and offer guidance on transitioning out of therapy smoothly.
  • Plan for the future – Ending counselling doesn’t mean you have to face challenges alone. Consider how you'll continue using the skills you've learned and whether you might return to therapy in the future if needed.
  • Closure and final session – Many therapists offer a final session to reflect on progress, discuss coping strategies, and ensure a positive transition.

Getting in touch with us

Interested in couples counselling or psychotherapy? Schedule a free 15-minute phone consultation today to discover if our Plymouth-based therapists are the right fit for you - there's no pressure to book a session. Contact us by phone or using the form below.

Ready to take the next step? Use our online booking system to schedule your initial counselling appointment.


Want to know more about how we supply couples counselling and psychotherapy in Plymouth? Take a look at our Counsellors page for further information on how our team can work with you.

All enquires are usually answered within 24 hours, and please be assured that all communications are strictly confidential. Read our Privacy Policy for more information.